Went to Page Plus agent on W130th and I-71 in Cleveland, Ohio. Had $34.03 going into store in my account. Bought a 1200/1200 card to go to that plan.
My $34.03 disappeared and I got my 1200/1200 plan for 1 month. Every time I ask Page Plus customer service I get a different answer.
Someone downloaded ringtones for your phone was an answer. Call back later and ask to talk to a supervisor was an answer. When I did so I was told that was useless and a supervisor is always on duty.
I guess the bottom line is don't allow a Page Plus agency to add minutes or a plan to your phone. Do it yourself. Don't count on a correct answer from page plus customer service. I've called 3 times and gotten 3 different answers. Page Plus is inexpensive but, customer service stinks.
Review about: Page Plus Cellular Phone Service.