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3.5

I click login, enter my email address and password, get window that says invalid password. I click

the "forgot Password" I enter my email address and click again.

I get a page that says, Success. Follow instructions on setting up a new password from the email sent to the address given.

The email never comes...

I have done that routine several times.

The email never comes...

I called 611 and finally got to a live person.

She asked a bunch of questions and finally said she gave me

a temporary password and said when the email comes change the password per instructions.

The email never comes...

I called back and got another woman who took several minutes "gathering information".

Finally came back and said I can't help you...

I asked for her supervisor... waited 20 minutes and gave up.

The email never comes...

Can someone please help??

My name is Jim Hoff

My phone number is 623 340 ****

Been a customer for a long time and want an answer...

Why can't I access my account???

The email never comes...

User's recommendation: I'll give a recommendation after I see how this is handled...

Preferred solution: access to my account on their website..

Page Plus Cellular Pros: Excellent phone coverage and costs.

Page Plus Cellular Cons: Customer service is difficult to deal with.

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