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I was a Pageplus customer for 5 years. In the past three months Billing System has stopped working. I have been unable to make payments on the website or the phone system as it keeps declining all of my cards. The customer service reps insist that it is a problem with...
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1.9
#1105295
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February 23, i filled my phone with the $50.00 plan, i asked the person that sold me the pin number i've always purchased the $55.00 plan, he said ok. Not knowing better the plan that i baught was for the $50.00. I used my phone for 3 days and minutes ran out. Now even...
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#1013973
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When I got their phone there was no back, they wanted me to pay the postage to send it back so I kept it as the postage cost almost as much as the phone. This was a back up phone in case I lost my phone or was in an area where my Sprint based phone would not work and...
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#997435
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Page Plus Cellular - I was on the phone with them 1hr 22 min I called to pay my

Page Plus Cellular
#1089462
On aug 18 the bill was due on aug 24 i was told i changed my # and tranferred my $107.61 credit to the new phone none of which happend i had that phone for 10 years they wanted me to pay a fee to turn my phone on and said my credit was gone
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Page Plus Cellular Mobile Phone Service Review

Page Plus Cellular
#939117
2.1
Details
Payn 65.00 for a 55.00 plan a month for a phone bill. & no unlimited data. Data last about 2weeks depending on how much u use the internet. After that its slow slow slowww . Smh. Dey are getting over. Might as well get a contract
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Value for money
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Page Plus Cellular Customer Care Review

Page Plus Cellular
#936974
1.0
Details
Paid for 5 gb of service with page plus and they kept me at a 2g network claiming I used 5 gb in less than 11 days. I hate their customer service. They don't understand English. Terrible experience. They cheated me clearly out of 5 gb and they wanted me to pay another 55 dollars for 5 more gb.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Page Plus Cellular Mobile Phone Service Review

Page Plus Cellular
#916589
2.7
Details
Left been gone 2-4 months text sucks was cheapest intill other company started giveing more data for cheaper thats why i left text never worked most time keep missing them.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
This is the worst company to deal with. They are very dishonest and very rude. They will take your money and never renew your minutes or load the full amount of GB for data that you are paying for. ****BEWARE****. Customer service is a joke. It is obvious that they are...
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1.0
#978358
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Paid $400 for a USED iPhone. Over the next four months, the phone twice stopped working- unable to make or receive calls. Took it to local rep, who fiddled with it but had no good suggestions what might be wrong. Then the phone started working again, but voicemail had...
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1.4
#978190
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Page plus is a horrible company! Tonight I call to pay my niece bill gave the representative my card info. She stated my card declined. So i gave her the info again because i thought maybe due to the language barrier she didnt under stand me clearly. So she process the...
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#976384
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Try to port away from page plus, they are holding my phone # hostage. Two days in a row on hold for over an hour, still havent released my #. This is a terrible company dont get involved with them if you can help it. The company that I am trying to port to cant do...
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1.0
Harrison, Michigan
#949885
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I feel like a pinball. bouncing between departments, on hold EVERY time I am transferred. this was a good customer service company before it got bought by trac phone. They do offer call backs, usually. not this time. On hold over one hour. ported a phone over. ...
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Anonymous
Anonymous

A helpful tip (which I use myself) when complaining about customer service in ANY organization: We all feel like our issue is the most important in the world, and want everyth...

4.5
I liked
  • Cheap access to verizon wireless network
I didn't like
  • Waiting
  • Customer service
#948688
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On November 2, 2016 , I tried to pay my phone bill online && over the phone but both times that I tried to pay my bill it was not accepting my card . So later that day I go to check my account && Page Plus have taken almost 200 dollars from my card && my Phone is still...
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Anonymous
Nick

Yes sir, I spent the past three days trying to pay for my service with 4 different credit and debit cards. Page Plus keeps rejecting my payments and has over $300 of my money ...

Clanton, Alabama
#948381
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I was activating my wifes PP approved phone. The agent made a mistake and activated it using my phone number. He couldn't figure out what had happened. I figured it out when I was checking her new phone's data and it had my phone number in it. After that he managed...
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