Page Plus Cellular Complaints and Reviews

Had an experience with Page Plus Cellular?   Submit review ›
Page Plus Cellular
Main address: 1615 Timberwolf Dr. 43528 Holland OH
(800) 550-2436, (419) 382-8729, customerservice@pagepluscellular.com
  • 69+2 mobile complaints
  • $3.7K claimed losses
  • $52 average
Had an experience with Page Plus Cellular?
Submit review › Submit review ›

     

  • Sep 27
  • Cellular Phone
  • Winston Salem, North Carolina
  • Positive Experience
  • 130

I've been with PP for about 4 months. I've had no issues whatsoever. I cannot tell the difference versus being with Verizon. I've been reading the reviews and I think there's a factor some folks are missing. I think the key to my good experience is that I found a local dealer who is great. He took care of the porting, patiently answers all my questions, and is very knowledgeable. He never... Read more

Was this review helpful? 0 0

     

  • Sep 11
  • Cellular Phone
  • Incompetent Employee
  • 79

I am very dissatisfied with PagePlus Cellular and how it trains its supervisors to handle angry customers. Marvin, employee number 1618, either had no discretion or no authority to resolve an issue. He had a script in front of him and kept repeating it over and over and over again. I don't understand a company that over 10.95$ would allow a supervisor to stay on the phone with an unreasonable... Read more

Was this review helpful? 0 0

     

  • Sep 10
  • Cellular Phone
  • Phone Bill Payment
  • 1
  • 1
  • 30

I get a message saying it's almost time to refill my account, so I do. When the day comes around that I paid my last bill, my phone STILL gets cut off for hours until it finally replenishes. If I pay my bill on time, i think it should automatically be added to my phone the day the bill is due so my phone doesn't have to get turned off. Read more

Was this review helpful? 0 0

     

  • Sep 03
  • Cellular Phone
  • Customer Service
  • 55

I made 6 calls to PP customer service using the only telephone number supplied. I spoke with people all over the Philipines who could not communicate with me. I could only understand one person's name. When I asked to be transferred to domestic customer service, they transferred me to the same telephone number and I spoke to another rep that I could not understand also located in the Philipines.... Read more

Was this review helpful? 0 0

     

  • Aug 27
  • Cellular Phone
  • Company Policy
  • 2
  • 2
  • 181

IF YOU THINK PAGE PLUS IS AN AMERICAN COMPANY WITH AMERICAN BUSINESS ETHICS - THINK AGAIN. I had gone over to Page Plus about 8 years ago due to personal financial constraints and the fact that I RARELY USE A CELL PHONE. I just need one for safety/emergency. My cell phone is an OLD Samsung flip phone that makes my 30's aged children roll their eyes. I would always buy Page Plus's 4 MONTH/1200... Read more

Was this review helpful? 4 1

     

  • Aug 26
  • Cellular Phone
  • Parker, Colorado
  • Incompetent Customer Support
  • 42

After multiple calls and 2+ hours of time, Page Plus customer support was unable to process a simple port request. Customer representatives have minimal training, struggle with English and refuse to transfer you to a supervisor. After 30 frustrating minutes with the last representative, the representative was still unable to correctly identify the cellular carrier I was trying to port a number... Read more

Was this review helpful? 1 0

     

  • Jul 29
  • Cellular Phone
  • Waynesville, North Carolina
  • Page Plus Cellular Service
  • 3
  • 3
  • 155

Used the service for several months in Waynesville,NC. When I went into the local agent located at "La Mexicanita grocery store where I had been purchasing time from he suggested an upgrade of $10 a month. I paid $46 for a month service in advance and he could not get it to work. The agent refused to give me a receipt and refused to refund my money. I called customer service and they too refused... Read more

Was this review helpful? 1 0

     

  • Jul 24
  • Cellular Phone
  • Phone Plan Purchase
  • 40

I Keep one phone just for my grand children to contact me, incase of emergency !!! The Grandchildren Suggested Page Plus SUCKS , So I Tried It & On thier web page there is supposed to be Over 40 stores Within 15 miles of my home to purchase PINS or Pre-paid *** From PAGEPLUS SUCKS... BUT THERE IS NOT_--- BUT ONE PLACE , Walgreens & Their System has been Down (computer To Purchase PAGE... Read more

Was this review helpful? 0 1

     

  • Jul 10
  • Cellular Phone
  • New York City, New York
  • Verizon Phone Pageplus Service
  • 2
  • 2
  • 92

You tell me if this is shady or not? I wanted to port a VM number to Page Plus Cellular. When I pressed the ACTIVATE link on their website, I was given 2 links. One link was to create a new number with PagePlus that cost $10. The other link was to activate a new account and port your number which cost $0. Guess which link did not work. That's right. The one that cost nothing. So I paid the $10... Read more

Was this review helpful? 1 0

Bought prepaid card been trying to replenish my account all day and no success. Waited on phone for over 30mins for customer service. Still haven't refilled my account! Bought card at 3pm it's now 9pm I've literally been trying all *** day. Add comment

 
×
You are reading about Page Plus Cellular.
Filing a new complaint about
×