Page Plus Cellular Complaints and Reviews

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Page Plus Cellular
Main address: 1615 Timberwolf Dr. 43528 Holland OH
(800) 550-2436, (419) 382-8729, customerservice@pagepluscellular.com
  • 65+2 mobile complaints
  • $3.7K claimed losses
  • $55 average
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  • Aug 27
  • Cellular Phone
  • Company Policy
  • 1
  • 1
  • 39

IF YOU THINK PAGE PLUS IS AN AMERICAN COMPANY WITH AMERICAN BUSINESS ETHICS - THINK AGAIN. I had gone over to Page Plus about 8 years ago due to personal financial constraints and the fact that I RARELY USE A CELL PHONE. I just need one for safety/emergency. My cell phone is an OLD Samsung flip phone that makes my 30's aged children roll their eyes. I would always buy Page Plus's 4 MONTH/1200... Read more

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  • Aug 26
  • Cellular Phone
  • Parker, Colorado
  • Incompetent Customer Support
  • 14

After multiple calls and 2+ hours of time, Page Plus customer support was unable to process a simple port request. Customer representatives have minimal training, struggle with English and refuse to transfer you to a supervisor. After 30 frustrating minutes with the last representative, the representative was still unable to correctly identify the cellular carrier I was trying to port a number... Read more

Was this review helpful? 1 0

  • Jul 29
  • Cellular Phone
  • Waynesville, North Carolina
  • Page Plus Cellular Service
  • 3
  • 3
  • 117

Used the service for several months in Waynesville,NC. When I went into the local agent located at "La Mexicanita grocery store where I had been purchasing time from he suggested an upgrade of $10 a month. I paid $46 for a month service in advance and he could not get it to work. The agent refused to give me a receipt and refused to refund my money. I called customer service and they too refused... Read more

Was this review helpful? 1 0

  • Jul 24
  • Cellular Phone
  • Phone Plan Purchase
  • 23

I Keep one phone just for my grand children to contact me, incase of emergency !!! The Grandchildren Suggested Page Plus SUCKS , So I Tried It & On thier web page there is supposed to be Over 40 stores Within 15 miles of my home to purchase PINS or Pre-paid *** From PAGEPLUS SUCKS... BUT THERE IS NOT_--- BUT ONE PLACE , Walgreens & Their System has been Down (computer To Purchase PAGE... Read more

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  • Jul 10
  • Cellular Phone
  • New York City, New York
  • Verizon Phone Pageplus Service
  • 2
  • 2
  • 58

You tell me if this is shady or not? I wanted to port a VM number to Page Plus Cellular. When I pressed the ACTIVATE link on their website, I was given 2 links. One link was to create a new number with PagePlus that cost $10. The other link was to activate a new account and port your number which cost $0. Guess which link did not work. That's right. The one that cost nothing. So I paid the $10... Read more

Was this review helpful? 1 0

Bought prepaid card been trying to replenish my account all day and no success. Waited on phone for over 30mins for customer service. Still haven't refilled my account! Bought card at 3pm it's now 9pm I've literally been trying all *** day. Add comment

When purchasing a refill card online the taxes are much higher than purchasing a card at a store locally and it is higher than using the self service option from your phone. Also, the wait time to speak with customer service is ridiculous. These matters need to be addressed immediately. Add comment

  • Apr 01
  • Cellular Phone
  • Los Angeles, California
  • Cellular Service
  • 69

I ported my Android HTC Incredible 2 from Verizon to Page Plus Cellular in December. The porting process was tricky and the documentation on their site was confusing. I found several other sites where people wrote up their own experiences/instructions which were more helpful than the PPC website. It's a tricky enough process that if you're not comfortable fiddling with technology, you should... Read more

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  • Feb 16
  • Cellular Phone
  • Pageplus Cell Phone
  • 1
  • 1
  • 66

I have been having issues for 2 months now with my internet. It doesn't work half the time. I pay for my usuage before it is do & it seems like this really messes everything up. I couldnt get on the internet the whole month of Dec. & have had issues since. I feel they are stealing from me. Is anyone else having issues? I don't feel like they are to nice to speak with customer service wise... Read more

Was this review helpful? 0 0

  • Feb 11
  • Cellular Phone
  • Osseo, Minnesota
  • Cell Phone Service
  • 7
  • 7
  • 144

6 weeks ago I switched from Verizon (12 year customer) to Page Plus with two Verizon Iphone 4S's and it's been great so far. Less than half the price of equivalent Verizon plan. I read through all of the previous reviews and it seems like in every instance the customer was making changes that didn't go seamlessly possibly Page Plus's fault, possibly the customer's. This is a discount phone... Read more

Was this review helpful? 4 3
 
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