Page Plus Cellular Complaints and Reviews

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Page Plus Cellular
Main address: 1615 Timberwolf Dr. 43528 Holland OH
(800) 550-2436, (419) 382-8729, customerservice@pagepluscellular.com
  • 61+2 mobile complaints
  • $3.5K claimed losses
  • $56 average
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  • Jul 10
  • Cellular Phone
  • New York City, New York
  • Verizon Phone Pageplus Service
  • 3

You tell me if this is shady or not? I wanted to port a VM number to Page Plus Cellular. When I pressed the ACTIVATE link on their website, I was given 2 links. One link was to create a new number with PagePlus that cost $10. The other link was to activate a new account and port your number which cost $0. Guess which link did not work. That's right. The one that cost nothing. So I paid the $10... Read more

Was this review helpful? 0 0

Bought prepaid card been trying to replenish my account all day and no success. Waited on phone for over 30mins for customer service. Still haven't refilled my account! Bought card at 3pm it's now 9pm I've literally been trying all *** day.

When purchasing a refill card online the taxes are much higher than purchasing a card at a store locally and it is higher than using the self service option from your phone. Also, the wait time to speak with customer service is ridiculous. These matters need to be addressed immediately.

  • Apr 01
  • Cellular Phone
  • Los Angeles, California
  • Cellular Service
  • 20

I ported my Android HTC Incredible 2 from Verizon to Page Plus Cellular in December. The porting process was tricky and the documentation on their site was confusing. I found several other sites where people wrote up their own experiences/instructions which were more helpful than the PPC website. It's a tricky enough process that if you're not comfortable fiddling with technology, you should... Read more

Was this review helpful? 1 0

  • Feb 16
  • Cellular Phone
  • Pageplus Cell Phone
  • 1
  • 40

I have been having issues for 2 months now with my internet. It doesn't work half the time. I pay for my usuage before it is do & it seems like this really messes everything up. I couldnt get on the internet the whole month of Dec. & have had issues since. I feel they are stealing from me. Is anyone else having issues? I don't feel like they are to nice to speak with customer service wise... Read more

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  • Feb 11
  • Cellular Phone
  • Osseo, Minnesota
  • Cell Phone Service
  • 2
  • 73

6 weeks ago I switched from Verizon (12 year customer) to Page Plus with two Verizon Iphone 4S's and it's been great so far. Less than half the price of equivalent Verizon plan. I read through all of the previous reviews and it seems like in every instance the customer was making changes that didn't go seamlessly possibly Page Plus's fault, possibly the customer's. This is a discount phone... Read more

Was this review helpful? 3 2

  • Jan 14
  • Advertisements and Cons
  • Customer Service
  • 63

This is the worst company ever! Page Plus steals from consumers. You loose days if you change plans. I lost 7 days because I changed plans. Straight talk never steals from consumers when you change plans. And you get free 411 calls. unlimited everything and it works. The consumers should contact the FTC, Attorney General, BBB, and the Consumers Affairs office because page plus is literally... Read more

Was this review helpful? 0 0

  • Jan 12
  • Cellular Phone
  • Port Activation
  • 39

Go with page plus if you want them to take your money and give you nothing in return. I had a number ported to page plus and guess what, they had to allocated a dummy number to me while I waited for the port, obviously I went out and bought credit on the dummy number - having been told that it would transfer to my ported number. well my ported number finally came through, but not my credit!!!... Read more

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  • Nov 05, 2013
  • Cellular Phone
  • Austin, Texas
  • Unauthorized Charges
  • 5
  • 85

I had a few dollars in my account, if I ever needed to call directory assistance, but every once in a while I'd notice my balance going down without me using directory assistance. So I finally called today, after my balance reached zero, and asked why Page Plus was taking my money. After over 18 minutes on the phone, the CSR told me on the first day of my renewal, I had a data overage that used... Read more

Was this review helpful? 1 3

  • Sep 05, 2013
  • Cellular Phone
  • Aiken, South Carolina
  • Verizon Phone Pageplus Service
  • 3
  • 98

I am getting a network error when I try to get on the internet,using my cell phone,for the last two weeks. Prior to that,without WIFI, I didn't have any problem. The problem is occurring in the same places where two weeks prior was no problem. It's happening at home and at work. When I log onto WIFI, I can get access. I am paying for 2 gigabytes of web and feel like I'm getting ripped off when I... Read more

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