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1.7 Based on 26 reviews
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  • Customers like
    • Prices 2
    • Pros and cons 1
    • Verizon network 1
  • Customers don't like
    • Customer care 6
    • Customer service 5
    • Company policy 3

I have used page Plus since 2008, and the only issues I have had is long wait times for customer service, which honestly isn't needed unless you get a new phone or replace an old phone, but the wait time has gotten better over the years. I like the use of Verizon Network; my phone works anywhere a Verizon phone will. Secondly PP Cellular started charging fees and taxes several months ago; making the prepaid $39.00 plan cost almost $44.00 in... Read more

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Do not, do not get involved with this company. It sucks! The help line is helpless and incredibly rude. Never, ever again! I have had nothing but problems since I signed up with this company and I am embarrassed to say that I stuck with it for 2 years of ***. FirstI was sent an locked phone and it took them 1 month to unlock it. Now I have a new phone and I cannot activate the cellular data which I have paid for. The help line tells me to... Read more

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On April 21, 2016, I contacted Page Plus Customer Service to switch from my Verizon service. I painstakingly gave the IMEI numbers for each phone that I wanted to bring to Page Plus as well as porting the associated numbers. Let me say without any form of bigotry that most of the representatives speak very poor English and with this being the case, there is much lost in translation. By this I mean, there is a complete lack of understanding of... Read more

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Re: Coupons for Page Plus forget these online discount dealers, some very,very poor customer service ones out there. best pageplus deals are at the pageplus webpage. log in, go to auto refill section. you will see the best discounts out there. you have to pay taxes, but you will still beat the internet vendors. example - a auto refill for the 12.00 plan is 10.00. after taxes etc the plan will be around 11.00, which beats the gestapo vendors. go... Read more

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Your service is poor you are do not have any good phones you're always on some bs and then we switch over to a different company Yo Man and would not let us get a printout of our bills because we went to a different phone service I have been with you for 3 years and I never had that problem where I couldn't get any information just because I left you and went with someone else now you're mad and you don't want to give me the information I'm... Read more

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If you are having trouble paying a bill and getting minutes activated. You need to go to pageplustifton.com. you can pay on their website and it gets done very quickly. You can also call 229-445-3981. I never have to worry about any double billing issues and the customer service is #1.

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Page Plus Cellular Iphone Cell Phone Activation Review from Long Branch, New Jersey
1 of 2

I recently tried activating my iPhone6 this pet Thursday on 4/6/16. I waited to get the email giving me instructions to activate my phone. When I finally did it said to turn the phone off and insert the SIM card. I did , I turned it on but nothing happened it said "activating phone, may take a couple minutes" I waited for like an hour and nothing so I went online and tried other things. By the end of the night I was completely frustrated so I... Read more

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I have for a number of years paid a monthly fee of 30 $. This month You raised the rate to 39$ with any explanation. Why? 870 261 3866 Richard.Krutsch@ Yahoo.com Last Paid code 29062172645004 paid on 3/07/16 ahead of normal due date. I am greatly disappointed with this change without notification and will consider a plan change or other services.Also would like to hear why this occurred.Your service has been very good up to this point with no... Read more

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The absolute WORST customer service. I tried to activate a phone online and their system didn't work. After working with the chat help I was told to call a phone number. I called the number and told them I wanted to port my existing number. We spent the next half hour setting up a new service and paying for it. Then I was told I now had a new phone number. I reminded them that I was porting a number over. They said, no problem but first... Read more

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My bill is due on 12th each month I pay my bill before it's due days before . Every 11th of each month before 11:30 pm they cut my phone off. This will be my last month with this company . I'm so sick of this ***

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