Submit ›
  • Customers like
    • Prices 2
    • Verizon network 1
  • Customers don't like
    • Customer care 6
    • Customer service 4
    • Company policy 3

I'll preface my review with the way I use my cell phone (an LG Cosmo): to TALK on (what a concept, I know!) and occasionally to text. So, you will need to temper my experience with the way you intend to use the service. I've used Page Plus for several years now and am generally happy as it exclusively uses the Verizon network and I was able to bring my own phone. Save for an announcement about... Read more

Was this review helpful? 0 0

Hello, thank you for calling India, I mean the Middle East, I mean "Page Plus" !!!!!! My name is Ashley, AKA "AKANAIROBAU"... How may I help you, even though I won't understand or listen to a word you're saying..... Here is the useless information on your account that you already know about, that you're not even calling about... But I'm going to tell you anyway, because it's the only thing I... Read more

Was this review helpful? 0 0

I have problem making international calls. So I called the customer service and i have a lovely experience with the rude manager who hang up on me. and there was no one who i could complain to about this person behavior. She didn't offer any help. Its such a shame that page plus has such a behavior with it's customer. You obviously don't care about customer satisfaction. This is the worst... Read more

Was this review helpful? 0 0

I renew my monthly plan through pincheap.com so I cannot speak for page plus's service on that end. Pincheap.com has not caused me any problems. Regarding the plan and the coverage, I am very happy. It uses the Verizon towers and in Ohio those have the best and most reliable coverage. Tried sprint and had many coverage issues. I think many of these complaints have to do with the page plus's... Read more

Was this review helpful? 0 0

Page plus has seriously the most annoying and confusing way to renew a cell phone plan. Every time I go on the website, login and then try to renew it rejects my credit card. I try my debit card, and another one, and these are cards I use every day, I know there are no problems with them! When I try to call page plus, they tell me its my problem. And I go through this EVERY month. I would love to... Read more

Was this review helpful? 0 0

I'm happy with my plan-- I get plenty of services for $40 a month. But paying my bill is CRAZY-MAKING!!!! Everyone is very nice, but I never have to speak to fewer than 2-3 different people to pay my bill over the phone. One says I can't pay multiple months in advance. Another says of course I may. One monthly payment went to a "cash account" instead of to my plan. No one can explain what that... Read more

Was this review helpful? 0 0

I purchased a 2000 minute prepaid card for $80. Great deal, right? Wrong! Somehow, the money was "used" at alarming rates. I turned the data off on my phone, and am not a big texter/talker. I called customer service to see if I could find out where the money is going, but they couldn't tell me about my phone records. They said I needed a subpeona to get a print out of my phone usage!!! I... Read more

Was this review helpful? 0 0

Page plus wireless service...a nightmare!!! Was fine for years loved it. But I loose my son, I call to make my normal payment due date in 12th of each month. I call early to add money. I always receive people in Guam Whom I can not understand!!! I decide that month I would up my plan. Wasn't told that would change my due date. I only added extra data time due to the fact that at that time the... Read more

Was this review helpful? 0 0

Worst customer service I've ever experienced in my life. I've been lied to , they are rude, unauthorized charges from my bank acct, disconnect service yet they have my money plus more. They take no responsibility for there mistakes. They make no apologies, nor do they even attempt to fix the problem. They are honestly horrible people. I've never experienced such poor undeserved treatment... Read more

Was this review helpful? 0 0

This is a *** company with a shittier website. I have a pay as you go plan with them and so I buy a refill card. They have an option to add minutes to your account on their website. Every single time I try to add minutes through their website, they have CAPTCHA's that NEVER WORK. I try them with spaces and without spaces and THEY NEVER WORK. I tried OVER AND OVER again. Page plus will waste your... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Page Plus Cellular.
Filing a new complaint about
×